Customer Relationship Manager - Occupational Rehabilitation
About the Business
I’m recruiting on behalf of a leading national workplace rehabilitation provider that has been supporting Australians in returning to and remaining at work for over a decade. Recognised as an
employer of choice within the industry, they’re passionate about redefining workplace rehabilitation through innovation, care, and empowerment. The organisation promotes occupational health and wellbeing and partners across multiple schemes including Workers Compensation, Life Insurance, CTP, and Veteran Services.
About the Role
This is an exciting opportunity for a driven
Customer Relationship Manager to join an established and growing business. You’ll play a key role in fostering and expanding business opportunities, maintaining strong client relationships, and contributing to ongoing growth and service excellence. This is a chance to be part of a team that empowers individuals and organisations through innovative, client-centred solutions that promote wellbeing and sustainable recovery.
Key Responsibilities - Identify and pursue new business opportunities with both new and existing clients.
- Build and maintain strong, long-term relationships with key stakeholders.
- Collaborate across internal teams to create tailored solutions and deliver high-quality service.
- Manage account budgets, track revenue targets, and implement growth strategies.
- Represent the business at industry events and networking opportunities.
Qualifications, Knowledge & Experience - Tertiary qualification in Allied Health, Business, Marketing, or a related field.
- Proven experience in customer relationship management, business development, or account management.
- Excellent communication, negotiation, and problem-solving skills.
- Strong organisational and analytical abilities with attention to detail.
- Experience within the workplace rehabilitation or health sector is highly regarded.
Requirements - Proof of Australian citizenship or residency.
- Current Australian Driver’s Licence.
- High level of computer literacy (CRM systems and MS Office).
- Commitment to professional development and continuous improvement.
Why Join - Work with an employer of choice known for quality, inclusion, and integrity.
- Be part of the growth journey of an established national business.
- Join a supportive, values-driven culture that genuinely cares about people.
If you are interested in this role then apply now or email your resume to Emma Sheakey at esheakey@andersenpartnership.com
Apply Now
